Job: Provider Liaison

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Job Description

Want to make a difference? Join our team of dedicated professionals providing support and treatment to at-risk children and youth facing mental health, child welfare and criminal justice issues. Through our Crisis Stabilization Unit (CSU), Staff Secure Residential Unit (SSR), hospital diversion program (New Vistas) and Jefferson Hills Academy, we use some of the most current practices, interventions and protocols to address the complex needs of vulnerable youth and their families.

Provider Liaison Position Purpose:

Supports the psychiatrist conducting psychiatric assessment through telepsych. Facilitates telepsych at Jefferson Hills Lakewood and Aurora facilities. Responsibilities Include:

  • Ascertain how many new clients psychiatrist needs to see for the day. Maintain schedule of clients between both Lakewood and Aurora facilities.

  • Write up the initial IPE for psychiatrist. Utilize the data sheet, pre-admission screen, nursing assessments and initial psychiatric evaluation from the referral source. Communicate information regarding lab work as well as the medications clients are taking.

  • Meet with each client who will be meeting with the psychiatrist individually to affirm all the information in the IPE is correct.

  • Log into telepsych. Monitor client, and help them meet with the psychiatrist.

  • Communicate to nursing any information given by the psychiatrist post telepsych.

  • Take notes during each telepsych meeting between client and psychiatrist, filling in the IPE in more depth.

  • Supervise clients in telepsych meeting, maintain a safe environment. Communicate concerns with milieu staff and other team members (ie nurses, therapists, etc.).

  • Send the new, updated IPE to each psychiatrist.

  • Fulfill any needs directed by the psychiatrist (ie: communicate with nursing, schedule an additional telepsych meeting, obtain further information from milieu and therapists).

  • Attend rounds when appropriate.

  • Coordinate schedule with psychiatrists schedules.

  • Displays understanding of low level interventions and has the ability to manage crisis situations using Crisis Prevention Intervention (CPI), in order to ensure safety of clients and staff.

  • Commits to and maintains appropriate boundaries at all times by reviewing training materials and questioning shift leader if in doubt.

  • Demonstrates such positive and appropriate team member attributes as accountability, follow through, responsiveness, initiative, and willingness to contribute to the mission of the team.

  • Follows organizational procedures for covering telepsych. Schedules time off and complete schedule adjustment forms within appropriate time frames in order to insure adequate staffing at all times for the safety and security of staff and clients.

  • Follows training guidelines and attends necessary training classes to meet requirements for licensure of the organization and for licensure of the employee when specified by the position. Must provide all required training paperwork to HR to be placed in personnel file and recorded in the Essential Learning system so that all may be reviewed during state audits.

  • Demonstrates positive and appropriate communication skills with clients, families and co-workers, maintaining respect, tact, courtesy, and adherence to agency policies; demonstrates positive verbal problem solving skills as needed.

  • Follows all Jefferson Hills Policies and Procedures, particularly but not limited to confidentiality, sexual harassment/harassment, dual relationships, and physical, sexual abuse reporting, Corporate Compliance, and Code of Ethics/Conduct.

  • Facilitates cleanliness of the facility and environment.

  • Must be willing and able to perform physical restraints with clients using required CPI techniques. 

  • This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Education/Requirements/Skills:

  • High school diploma plus 2 year relevant experience, AA or BA/BS plus relevant experience.

  • Some experience may be substituted for the required education.

  • Knowledge of psychological, behavioral, and social systems principles, family systems theory and interventions as they relate to the job.

  • Capable of high quality documentation.

  • Ability to teach and work with mentally ill clients.

  • Experience in mental health or related field in inpatient, residential, crisis prevention, juvenile corrections, or other similar settings.

  • Ability and strength to physically perform CPI techniques

For Consideration:

  • Please send your resume, cover letter, and salary requirements with Provider Liaison noted in the subject line to JHillHR@jcmh.org.

  • Jefferson Hills is an Equal Opportunity/Affirmative Action Employer, M/F/V/D.

  • Applicants must be 21 years or older.

NOTE: This position works in a licensed, residential child care facility. Drug screen and rigorous background check required for employment.

Jefferson Hills offers a comprehensive, affordable benefits program including health, dental and vision coverage, 403(b) with company match, long and short term disability plans and A FREE MEAL FOR EVERY 8 HOURS WORKED!

We seek to provide professional learning and development through ongoing training and a tuition reimbursement program. Jefferson Hills is an equal opportunity employer.

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